Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions govern your use of legal advisory services provided by Laurentymx and your access to our website. By engaging our services or using our website, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our services or website. We recommend reviewing these terms carefully before engaging our services.

2. Definitions

• "Services" refers to legal advisory services in international trade compliance, Québec immigration programs, and civil law business structures provided by Laurentymx.
• "Client" means any individual or entity that engages our services.
• "We," "Us," "Our" refers to Laurentymx.
• "You," "Your" refers to the client or website user.
• "Agreement" means the contractual relationship formed when you engage our services.

3. Scope of Services

Our services include:

• International trade compliance guidance, including customs classification and trade agreement advisory
• Québec immigration program support, including CSQ applications and provincial program navigation
• Civil law business structure advisory, including incorporation and partnership guidance

Services are provided based on:

• Information you provide to us
• Current regulatory requirements at the time of service delivery
• Our professional judgment and knowledge
• Applicable laws and professional standards

4. Client Responsibilities

When engaging our services, you agree to:

• Provide accurate and complete information relevant to your matter
• Respond to requests for additional information or documentation in a timely manner
• Notify us promptly of any changes affecting your matter
• Review documents and materials we prepare before submission to authorities
• Maintain the confidentiality of sensitive information we share with you
• Pay fees as agreed and within specified timeframes
• Comply with applicable laws and regulations

5. Service Limitations and Disclaimers

You acknowledge and understand that:

• We provide advisory services but cannot determine outcomes of applications to government agencies
• Processing times for government applications are beyond our control
• Regulatory requirements may change, affecting advice previously provided
• We cannot provide certainty regarding approval of immigration applications, customs classifications, or regulatory decisions
• Success in previous matters does not determine outcomes in your specific case
• Our guidance is based on current regulations and information available at the time

While we exercise professional care in service delivery, we do not make representations about specific outcomes or timelines beyond our control.

6. Payment Terms

Our service fees are denominated in Canadian Dollars (CAD) and are specified for each service offering:

• International Trade Compliance: CAD $1,350
• Québec Immigration Programs: CAD $1,100
• Civil Law Business Structures: CAD $1,550

Additional Costs: Government filing fees, translation services, document procurement, and other third-party expenses are separate from our service fees and are your responsibility.

Payment Timing: Service fees are typically due before significant work begins. We will discuss payment arrangements during initial consultation.

Tax: Applicable Canadian taxes will be added to service fees as required by law.

Late Payment: Overdue accounts may be subject to interest charges and may result in suspension of service delivery.

7. Refund Policy

Refund requests are considered on a case-by-case basis:

• If you decide not to proceed before significant work has begun, a partial refund may be provided
• Refunds are calculated based on work completed and time invested
• Government fees and third-party expenses already incurred are non-refundable
• Refund processing typically takes 10-15 business days after approval
• Refunds are provided using the original payment method where possible

Please contact us at [email protected] to discuss refund requests.

8. Intellectual Property

All content on our website, including text, graphics, logos, and materials, is owned by Laurentymx and protected by Canadian intellectual property laws.

You may not:

• Reproduce, distribute, or create derivative works from our website content without permission
• Use our name, logo, or branding without authorization
• Extract substantial portions of our website content for commercial purposes

Documents we prepare for your specific matter belong to you, though we retain copies as required by professional standards and law.

9. Confidentiality

We maintain strict confidentiality regarding your affairs as outlined in our Privacy Policy. Information you provide in the course of engaging our services remains confidential except:

• When disclosure is required by law or regulatory authority
• When you authorize disclosure to specific third parties
• When necessary to submit applications or documents to government agencies on your behalf
• As required for professional regulation or quality assurance purposes

10. Termination

Either party may terminate the service relationship:

• By Client: You may terminate at any time by providing written notice. You remain responsible for payment of services rendered up to termination date.
• By Laurentymx: We may terminate if there is a breakdown in the relationship, if you fail to pay fees, if you fail to provide necessary information, or if continuing the relationship would violate professional obligations.

Upon termination:

• We will provide you with copies of your file materials
• Outstanding fees become immediately due
• Our obligations to maintain confidentiality continue
• We are not obligated to continue work on pending matters

11. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the fees you paid for the specific service giving rise to the claim
• We are not liable for indirect, consequential, or incidental damages
• We are not liable for outcomes determined by government agencies or regulatory authorities
• We are not liable for losses resulting from information you failed to provide or inaccurate information
• We are not liable for changes in law or regulations affecting previously provided advice

This limitation does not affect liability that cannot be excluded under applicable law.

12. Dispute Resolution

If a dispute arises:

• Informal Resolution: We encourage direct communication to resolve concerns. Please contact us at [email protected]
• Mediation: If informal resolution is unsuccessful, parties agree to attempt mediation before pursuing litigation
• Jurisdiction: Any legal proceedings will be conducted in the courts of Québec, Canada
• Governing Law: These terms are governed by the laws of Québec and Canada

13. Changes to Terms

We may update these Terms and Conditions periodically. Material changes will be communicated through our website or direct notification to active clients. Continued use of our services after changes constitutes acceptance of modified terms.

14. General Provisions

• Entire Agreement: These terms, together with any service agreement, constitute the entire agreement between parties
• Severability: If any provision is found unenforceable, remaining provisions continue in effect
• No Waiver: Failure to enforce any provision does not constitute waiver of future enforcement
• Assignment: You may not assign rights or obligations under these terms without our written consent
• Force Majeure: We are not liable for delays or failures due to circumstances beyond reasonable control

15. Contact Information

For questions regarding these Terms and Conditions: